Privacy Policy

Introduction

MX Tech India is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our quote request services.

Information We Collect

Quote Request Information

When you request a quote through our “Get a Quote” form, we collect:

• Name
• Phone number
• Email address
• Product name/specifications
• Location
• Message/additional requirements

Newsletter Subscription

If you subscribe to our newsletter, we collect:

• Email address
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process your quote requests and provide product pricing
• Respond to your inquiries and communicate about our products
• Send product catalogs, newsletters, and industry updates (if subscribed)
• Improve our services and customer experience
• Maintain records for business purposes
• Comply with legal obligations and industry regulations

Note: We do not process payments through our website. All transactions are handled through direct communication and separate payment arrangements.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Business Partners

• With trusted suppliers and manufacturers to provide accurate quotes and product availability
• With logistics partners to estimate shipping costs and delivery timelines

Legal Requirements

• When required by law, regulation, or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers

Service Providers

• With third-party service providers who assist in our operations (email services, website hosting)
• All service providers are bound by confidentiality agreements

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your quote requests and personal information are stored securely and accessed only by authorized personnel.

Data Retention

We retain your information for as long as necessary to:

• Provide you with quotes and follow-up services
• Maintain business records as required by law
• Honor your communication preferences

You may request deletion of your information at any time, subject to legal retention requirements.

International Data Transfers

As an import/export business operating globally, we may need to share your information with international partners to provide accurate quotes. We ensure appropriate safeguards are in place to protect your data during such transfers.

Your Rights

You have the right to:

• Access your personal information we hold
• Correct or update your information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent for marketing communications
• Request information about how we use your data

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Newsletter and Marketing Communications

If you subscribe to our newsletter, we will use your email address to send:

• Product updates and new arrivals
• Industry insights and market trends
• Company news and announcements

You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Quote Request Process

When you submit a quote request:

1. Your information is securely transmitted to our team
2. We may contact suppliers to provide accurate pricing
3. We respond with detailed quotes via email or phone
4. No payment information is collected through our website
5. All transactions are handled through direct communication

Children’s Privacy

Our services are designed for business customers and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date
• Sending notification to newsletter subscribers for significant changes

Contact Information

If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your information, please contact us:

MX Tech India
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

For quote-related inquiries or to update your information, you can also reach us through our website contact form.

This Privacy Policy reflects our current business practices. We recommend periodic review to ensure continued compliance with applicable privacy laws and regulations.